Do you have a question? Below you will find the most frequently asked questions and answers about the Ravecap, shipping and service.
General questions
How does the Ravecap® work?
On top of the Ravecap® is an integrated click ring that you can easily attach to your keys, making it easy to take with you to a festival or party. Once inside, you can click the ring off your keys and easily twist the Ravecap® onto your bottle.
Inside our cap is a new advanced, leak-proof closure system. It twists effortlessly onto all plastic bottles.
Don't want to hold the bottle in your hands all night? You can also click the integrated click ring onto your bag or pants.
Does the Ravecap® fit on every bottle?
The Ravecap® fits plastic bottles with small or large openings thanks to a specially designed opening, and can therefore be used on all common plastic bottles at festivals and parties.
Do I need to clean my Ravecap® after use?
When using the Ravecap® with water, you do not need to clean it. However, if you for example use soft drinks, or other sticky substances, then you must rinse the Ravecap® thoroughly with tap water after use.
Where can I buy the Ravecap®?
The Ravecap® is currently available exclusively on our website, but you may also encounter it at festival sales points in the future.
Can I take the Ravecap® with me to a festival or party?
Make sure that the Ravecap® is always attached to your keys before you go through security, otherwise there is a possibility that it will be confiscated.
I am experiencing issues with my Ravecap®.
Send us a message via the contact page, and we will resolve any issue for you as quickly as possible.
Shipping
Is shipping for the Ravecap® free of charge?
Shipping within the Netherlands is completely free for orders of 2 or more Ravecaps, and shipping to England is free for orders of 3 or more Ravecaps. See our shipping policy for more information.
Do I need to be home to receive it?
No, we send your Ravecap® in a letterbox package, so you don't need to be at home to receive it.
How long does shipping take?
Your Ravecap® will be delivered within 2-3 business days after ordering. Check the estimated delivery time above the shopping cart button for the most up-to-date delivery times.
I haven't received my Ravecap® yet
Please contact us via the contact page, and we will see what we can do for you.
